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Privacy Policy

Effective Date: May 1, 2026  ·  Last Updated: October 7, 2026

1. Introduction

Parently Loop ("App," "we," "us," "our") is designed for parents and guardians to organize and prioritize school-related emails. This Privacy Policy explains how we collect, use, and protect your data.

Age Requirement: This App is intended for users 18 years of age or older. By using this App, you confirm that you are at least 18 years old. We comply with the Children's Online Privacy Protection Act (COPPA) and do not knowingly collect data from users under 18.

2. Data We Collect

2.1 Email Data

We collect emails exclusively from school-related sources, including:

  • Emails from your connected school domain(s) (e.g., school.edu, managebac.com)
  • Emails with subjects or content containing keywords such as "Classroom," "PTA," "School," "Teacher," or similar school-related terms

We do not access personal emails, financial or banking communications, medical or health information, or any emails unrelated to school.

2.2 Account Information

  • Your name and email address (from your sign-in provider: Apple, Google, or Microsoft)
  • Date of birth (to verify you are 18+)
  • School domain(s) you connect
  • Child information (names, grades, school associations) that you voluntarily add
  • Your WhatsApp number, if you choose to get your evening brief on WhatsApp

2.3 Usage Data

  • App interaction logs (screens visited, features used)
  • Device type and operating system
  • Crash reports and error logs
  • Subscription status (whether you are on a free trial or a paid plan, and when it renews)
  • That the App was installed or opened, and whether a free trial or first payment started, linked to a random ID created for this App (see Section 6)

2.4 If You Leave Your Number Before Signing Up

If the App does not work with your email service yet (for example Yahoo or iCloud Mail), you can leave your WhatsApp number on the sign-in screen so we can tell you when it does. We keep that number, the email service you picked, and whether your phone is an iPhone or Android. We use it only to send you that one message. To have it deleted, email support@automateloops.com.

3. How We Use Your Data

3.1 Email Processing

Your school emails are processed by OpenAI (GPT-4o-mini) to generate summaries of key information (dates, deadlines, action items), extract logistics tags (e.g., "PE kit," "permission slip"), and categorize emails by type (homework, payments, announcements).

Email content sent to OpenAI for summarization is not used to train or improve AI models.

3.2 App Functionality

We use your data to display organized email summaries on your dashboard, create personalized action items and reminders, show child-specific information, and generate morning and evening briefings. If you turn on WhatsApp briefs, we send your evening brief to your WhatsApp number. The App's notifications on your phone carry the same kind of information.

3.3 After Your Free Look

If your free look ends and you have not subscribed, we keep reading your school's emails so we can show you what has come in. The details stay hidden until you subscribe. We stop reading if you have not opened the App for 30 days, and you can disconnect your mailbox at any time.

3.4 Legal & Safety

We may disclose data if required by law, court order, or to protect against fraud or security threats.

4. OAuth Scope & Email Access

4.1 Restricted Scope

We request read-only access to your email:

  • Gmail: https://www.googleapis.com/auth/gmail.readonly
  • Outlook: Mail.Read

We cannot send emails, delete emails, or modify your mailbox.

4.3 Google API Limited Use

Parently Loop's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. Specifically, data obtained through Google APIs is used only to provide and improve the user-facing features of the App, is never used for advertising, is never sold or transferred except as needed to provide those features or as required by law, and is not read by humans except with your consent, for security or legal reasons, or in aggregated and anonymized form.

4.2 Server-Side Filtering

Email filtering occurs before any data reaches our AI:

  1. Only emails from school domains or with school keywords are fetched
  2. Personal, financial, or sensitive emails are excluded
  3. You retain full control over which domains to connect

5. Data Storage & Security

5.1 Data Storage

  • To generate and maintain your daily briefs, your school emails — including their content — are stored in your account in our database (hosted on Railway, in the United States)
  • This data is retained while your account is active and is permanently deleted when you delete your account or disconnect your mailbox
  • Summaries are also cached on your device for offline access and are cleared when you sign out or delete your account

5.2 Encryption

  • All data in transit uses TLS 1.2+ encryption
  • OAuth access and refresh tokens are encrypted at rest on our servers using AES-256-GCM

5.3 Third-Party Processors

  • OpenAI: Processes email content to generate summaries; not used to train or improve AI models
  • Apple / Google / Microsoft: Provide authentication and email access
  • RevenueCat: Manages subscriptions and free trials (which plan you are on and when it renews); receives no email content
  • Meta (WhatsApp): Delivers your evening brief if you turn on WhatsApp briefs. It receives your WhatsApp number and the text of each brief, which can include your children's first names and school items. If you left your number on the sign-in screen, the one message we send you also goes through WhatsApp.
  • Expo, Apple and Google: Deliver the App's notifications to your phone. They receive the notification text, which can include your children's first names and school items.
  • Meta (Facebook ads): Measures whether our ads work. For this it receives only that the App was installed or opened, and whether a free trial or first payment started, linked to a random ID created for this App. It never receives your emails, summaries, your children's details, your school, or your email address for ad measurement. We do not use your device's advertising ID.

6. Data Sharing

We do not sell or rent your data.

Your email content, summaries, your children's details and your email address are never shared for advertising or marketing. They are shared only with OpenAI (for email summarization; not used to train AI models), Apple / Google / Microsoft (for authentication and email access, as required by their platforms), the services that deliver your notifications and WhatsApp briefs (only the text of the messages you choose to receive), and legal authorities if required by law.

To understand which of our ads bring new families, we share a small amount of App activity with Meta (Facebook): that the App was installed or opened, and whether a free trial or first payment started. This is linked to a random ID created for this App, not to your name, your email address or your device's advertising ID. We never ask to track you across other companies' apps and websites, and nothing obtained through Google APIs is ever part of it.

7. Your Rights & Data Deletion

7.1 Deleting Your Account and Data

You can delete your account and all your data at any time, directly in the App: open Settings, scroll to the bottom, tap Delete my account and confirm. This cannot be undone. It immediately and permanently erases everything our server holds about you: your account, your connected mailboxes and their access tokens, your school emails and summaries, your WhatsApp number, your reminders, receipts and usage records. For Gmail we delete our copy of the access token and ask Google to cancel our access. For Hotmail / Outlook we delete our only copy of the access token, and you can also remove the App at account.live.com/consent/Manage. Encrypted backups of our database are deleted within about 30 days.

Subscriptions are billed by Apple or Google. Deleting your account does not cancel them, so please cancel in your App Store or Google Play settings. You can also contact support@automateloops.com for assistance.

7.2 Data Access

To request a copy of your data or ask questions about what we store, email support@automateloops.com.

8. COPPA & Children's Privacy

This App is designed for parents and guardians (18+). While the App may reference children's information (names, grades), we do not collect data directly from children. All data is provided by the parent/guardian account holder.

We comply with COPPA (we do not knowingly collect personal information from children under 13) and FERPA (we respect school privacy regulations and only process school-related communications).

9. CCPA & California Privacy Rights

If you are a California resident, you have the right to know what personal information we collect, delete your personal information, and opt-out of data sales (we do not sell data). To exercise these rights, email support@automateloops.com.

10. International Data Transfers

If you access this App from outside the United States, your data may be transferred to and processed in the United States. By using the App, you consent to this transfer.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last Updated" date and, if required, by in-app notification.

12. Contact Us

For questions or concerns about this Privacy Policy, please contact:

  • Email: support@automateloops.com
  • Support: automateloops.com/support
  • Terms of Service: automateloops.com/terms

13. Acknowledgment

By using Parently Loop, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

© 2026 Parently Loop — automateloops.com

Parently Loop and automateloops.com are operated by GoInnovateHub LLC, 30 N Gould St, Ste R, Sheridan, WY 82801, United States.

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